A fortune 200 food retailer was looking to build a team of skilled and innovative consultants to help enhance customer experience, reinforce the brand, and build meaningful relationships across their 100+ global markets.
Engage with our client’s customers through Twitter, YouTube, LinkedIn and Facebook channels to build brand loyalty. Utilizing social media management tools like Sprinklr, our community managers moderate and respond to various interactions involving customer service, global campaigns, and corporate initiatives.
Our team creates proactive content and responds quickly in a reactive environment in a manner that increases engagement and builds authentic customer relationships. Their work has resulted in multiple viral social posts, garnering attention across the globe by national media and news outlets.